Purely speculating here but: Vroom needs coordinate with whomever has your car (its probably NOT located in Texas), condition the car, prep the car, bid for transportation, & perhaps QA checkpoint by Vroom at some point before delivery (I'm guessing here). KBB has my car at 50k, vroom 43k. kbb is giving me 34k so 3.5k lower than vroom. An online dealership, Vroom’s basic model is almost identical to that of Carvana. I had to go to my bank and get a cashier’s check to pay the down payment (and then overnight that to Vroom as well). They moved it over. Delivery did not happen. Included with this is copy of Carfax report. They sent the papers, I signed them, sent them back in the prepaid envelope, I wired my downpayment and it was done. Click to view AdvisoryHQ's advertiser disclosures. Was so hard to get ahold of someone to file a claim. It is essentially impossible to talk to a real human being once the money has been transferred. Our Spark-owning editor fared less well. Had issues with the bank which is a separate issue. Nevertheless, the owner had no interest in driving across the country in the 84-hp minicar. The Roadster.com service is limited to California residents. I bought a 2018 Jeep Compass Limited at the end of March. 73% of African Americans said … Are they going to pay me less after the fact? We value your privacy. For our Camaro-owning editor, this worked out for the best: Vroom’s $18,000 offer was by far the highest received. In the time since delivery, I received my title for the Carvana car and my permanent license plate in a timely manner (less than a month from delivery date). Charged $500 deposit to slap that “Pending Purchase” sticker on the website for 24hr period while paperwork started. The car is detailed and seemed like they fixed the scratches and paint chips. Unlike Beepi, however, there’s no 30-day sales guarantee, and the vehicle needs to be brought to a Shift hub where it will go through a 150-point inspection and then sit until it sells. Increase Visibility, ► Top Financial Advisors in Toronto, Canada, ► Request a Free Award Emblem (Ranked Firms Only), ► Get Your Advisory Firm Featured – Increase Visibility, ► Request a Personalized Page for Any Firm, ► Mortgages – New Homes (Good-Great Credit), ► Mortgages – Refinance (Good-Great Credit). Vroom customer service is available to answer any question you may have. Glad to hear the process was smooth though! After we submitted our answers, AutoNation sent us the following rather underwhelming offers via e-mail less than 30 minutes later: We then moved to another dealership-based option: TrueCar. While it fell short of Kelley Blue Book’s private-party value by $1973, it did best KBB’s mean trade-in value by $222 and was $1397 above the average of all estimates received. I cannot think of a single logical reason why you would not want to do this. The limitation didn’t stop our two Michigan-based editors from getting a general idea of what the peer-to-peer car-selling and -buying platform was willing to offer for their vehicles.