Please make sure you've reconnected all your devices to your BT Hub and each SIM user has turned off their hotspot to avoid incurring unexpected charges. Make sure you have your mobile data turned on in the BT TV app if you can't connect to BT Wi-fi and are using Broadband Backup. And if the wide area network (WAN) stops working, the connectivity will switch to a 4G LTE wireless network. Unlike other connectivity sources, the NETGEAR 4G LTE Modem can be easily installed in a matter of minutes, and it's ideal for a wide range of environments including rural areas, outdoors, and locations where wireline option is not readily available. If you've shared your Halo benefits with any other BT Mobile customers living in your home, they'll get Broadband Backup too. Telstra NBN plans. Can I still use Broadband Backup? Don't forget you can also use your free mobile data on the move, so you can benefit when you're away from home too.

You'll be using your monthly data allowance as usual. How is Broadband Backup switched on and off? With complete, easy-to-install solutions that provide a secondary Internet connection with automatic connection failover, 4G … * 90-day complimentary technical support following purchase from a NETGEAR authorised reseller.
An estimated 90 percent of businesses will experience a minimum of one outage. You'll also be the first to access NETGEAR offers and updates. Enabling 4G LTE failover enables a redundant secondary path that automatically switches over in the event of your primary nbn™ link going down so your business stays connected. How can I check progress on my fault and know when it's fixed? Your data usage will be frozen and you won’t be using any of your monthly inclusive allowance. Combining 4G … You are already on the list. Learn how Broadband Backup is switched on and off, how to connect your devices at home and much more. Comcast Business now provides automatic 4G LTE wireless backup with Connection Pro, making it the first broadband provider to offer this service.
We’ll also send an email to the primary account contact. Check the costs of using BT Mobile abroad >. RocketFailover offers immediate cost savings by preventing sticky failover and gets you back online seamlessly after an Internet outage.

We'll also send you confirmation when the fault has been fixed. Simply connect your existing wire line broadband connection to this modem to provide an automatic LTE broadband backup … You can connect your home devices, such as laptops or tablets, to your mobile phone using tethering, which is also called a personal hotspot. No, Broadband Backup doesn’t work outside the UK.

May be applied to all NETGEAR products, excluding services and Meural products. Broadband Backup relies on BT Mobile network coverage, so its performance might vary based on your location.

The NETGEAR 4G LTE Modem gives you a simple, fail safe connectivity solution for your devices or services, avoiding disruptions in broadband when your fixed wire line goes down. IMPORTANT: We usually advise you to switch off mobile data to use the TV and sport apps, so make sure you switch this off again when Broadband Backup is switched off. "Small Business Trends" is a registered trademark. This NETGEAR 4G LTE Modem has 2x Ethernet ports—one for WAN and one for LAN. This NETGEAR 4G LTE Modem has 2x … Comcast Business understands that businesses need a redundant backup solution to help stay connected and provide greater peace of mind in the event of a power or internet outage.”. You'll also be able to see that the service is no longer active on the My BT app and the fault tracker on BT.com. Required fields are marked *, Founded in 2003, Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them. Freeview channels will still work on your BT TV set top box during a fault. When Broadband Backup has been switched off, we'll send a text message to all SIM users and an email to the primary account contact as before. May not be combined with other offers. Switched off: These are known as roaming charges. Any interruption to the internet service means loss across the board, including productivity, money, customers and the reputation of your brand. Internet Connection Backup By using 4G LTE wireless as a backup, Comcast (NASDAQ: CMCSA) will continue to provide internet … You may like to check the controls you have set up for your home broadband and the BT Mobiles in your household to make sure you’re happy with the level of access that everyone has. We’ll send a text message to confirm activation to all SIM users on the same account as your Halo broadband and those you've shared your benefits with. If you've been using your phone as a hotspot, please reconnect all your devices to your BT Hub and turn off your hotspot to avoid any unexpected charges.